Testimonials

See what the people we serve think

When it comes to the quality of our work, we believe that a happy customer is the ultimate goal – and that a testimonial from a satisfied client says so much more than a thousand words from us. Read on to find out how we were able to help our clients in the past.

2020
I just wanted to reach out and let you know that you work with a great company. Every aspect of the process is done well. Your team is well organized, your QA staff are excellent, your document people do everything correctly. It’s just a pleasure to work with your team and I wanted to reach out and let you know.
Dr. Michael Boucher, Bkin, MD, CCFP, CIME
Location – Alberta, Ontario and British Columbia
2020
Working with NYRC is invaluable to a personal injury practice. Matt Lau and his team go above and beyond just assisting with referring and setting up Medical Examinations. They take an active interest in the industry and implementing change which allows them to be front runners on providing relevant, cost effective medical reports within the changing legislative rules.
H.B – Lawyer, John Mickelson Law Corporation
Location – British Columbia
2020
NYRC has exceeded my expectations for all facets of IME execution, from booking and office communications, to facilitating records and adjusting to unexpected schedule changes. Everyone is nice and sensible.
Dr. J.H – Physiatrist 
Location - British Columbia

As a plaintiff-side personal injury lawyer, I’ve been working with NYRC for several years.  They offer an impressive roster of experts and have always been committed to competitive pricing and excellent standards of service.  What has stood out in the past couple of years is NYRC’s ability to adapt to the ever-changing landscape of personal injury litigation.  The agility and creativity with which they’ve faced these changes has further reinforced my confidence in NYRC, and I look forward to continuing to work with them.

Karalyn MacWilliam - Lawyer, Klein Lawyers
Location – British Columbia
2020
I value NYRC as my most important professional relationship, having worked here for over 24 years. They have given me the opportunity to grow both personally and professionally. The staff fosters a welcoming environment, demonstrating respect, learning and inspiration. Their referrals granted to an independent assessor are always well-organized and proficient, making the assessment process easy to work with.
Pearl Mark – Kinesiologist
Location - Ontario
2020
I have used NYRC for more than 5 years now and have greatly appreciated their level of service. They have a varied roster of experts and are flexible in accommodating scheduling changes. They are open to answer a variety of questions and are timely in delivering their reports. Furthermore, they are courteous and professional to our clients.
Douglas Chiu – Partner, Hammerco Lawyers LLP
Location – British Columbia
2020
I wanted to take this opportunity to express my gratitude and appreciation for the service provided by you and your Company, NYRC in assisting with the provision of Independent Medical Evaluations. The care and support provided together with efficient, timely notification and rapid turn around of reports is of the highest order. It makes my work safe, efficient, punctual, and dependable. The entire team works together as one, providing excellent service.
Dr Jon Hummel, MD , FRCSC (Ortho)
Location – Ontario and British Columbia
2020
I highly recommend dealing with Grace, Dr. G and their professional team. They are timely and can assist in high pressure situations. They have a wide range of experts available.
Farzana Mohamed – Partner, Mackoff Mohamed
Location – British Columbia
2020

I have worked with the fantastic team at NYRC for about 10 years. They were helpful with feedback and mentoring when I was ramping up my IME work. The staff is professional and supportive, the facilities are top notch, and the quality of the work they do is very high. I have worked for a number of assessment companies over the years, and I’ve stayed with NYRC because they really do care about their assessors.

With fondest regards,

Ian Smith, PhD CPsych
Location - Ontario
2020
NYRC has always been very helpful when it comes to booking the appropriate experts for our files. They are also quick to respond to any inquiries I have, which is so important and helpful as we are often working under strict timelines. Thank you for taking the stress out of arranging IMEs and communicating with the experts on our behalf.
Anonymous – Insurer
Location – British Columbia
2020
NYRC makes IME work easy. They help coordinate appointments, organize digital documentation and provide dictation services. This unloads excess work from my office and makes adding this service to my practice a seamless and enjoyable experience.
Dr. M.G. Orthopedic Surgeon
Location – British Columbia
2020
Competency, integrity, and quality describe the medical professionals that NYRC has on its roster. The quality control is superb in producing the final report. I continue to be amazed by NYRC’s constant innovations.
Anonymous – Lawyer
Location – Alberta
2020
NYRC has been a great place to work. I started working at NYRC over 10 years ago and immediately noticed the positive and friendly atmosphere. Throughout all these years, I have continued to enjoy performing my IME work at NYRC in what I consider an extremely pleasant and supportive environment with a highly reliable and very motivated team. NYRC has consistently demonstrated that it truly cares about its assessors and employees and it shows in the quality of people that work for the company.
Dr. Gianni Maistrelli MD, FRCSC
Orthopaedic Surgeon
Location – Ontario
2020
I have had the opportunity to provide IME services arranged by NYRC over the past 3 years. It has been a pleasure to work with an extremely accountable, responsible and professionally ethical team from the intake to scheduling, client service, reports, auditing and QA. The after work service support is also excellent. There were challenges on and off but solutions taking the best interest of clients in mind always comes first. Keep it up please.
Dr. Soma Ganesan, Psychiatrist
Location – British Columbia

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